Privacy Policy

Introduction

DealRhythm ("we," "our," or "us") is operated by Systivate LLC. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Information You Provide

When you use DealRhythm, we may collect:

• Account information (name, email address, company name)
• LinkedIn profile URL and publicly available LinkedIn data
• Payment and billing information (processed securely via Stripe)
• Communications you send us (support requests, feedback)
• Content you create within the platform (message drafts, ICP definitions, prospect lists)

Information We Collect Automatically

When you access our service, we automatically collect:

• Device and browser information
• IP address and general location data
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

Prospect Data

To provide our service, we collect and process information about your prospects from publicly available sources, including:

• Professional information from LinkedIn (job titles, company, work history)
• Company information from public sources
• Business email addresses from data providers

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Research and identify prospects matching your ICP
• Generate personalized outreach messages for your review
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse

How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We share data with third-party vendors who perform services on our behalf (payment processing, email delivery, data enrichment, analytics).
• Email Sending: When you approve a message, we send it on your behalf using your connected email account or our sending infrastructure.
• Legal Requirements: We may disclose information if required by law or in response to valid legal process.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We do not sell your personal information to third parties.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Prospect data is retained while you are an active customer. Upon account termination, we will delete or anonymize your data within 90 days, unless retention is required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (TLS) and at rest
• Regular security assessments and monitoring
• Access controls and authentication requirements
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to certain exceptions.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Opt-out: Opt out of certain data processing activities, including marketing communications.

To exercise these rights, please contact us at privacy@dealrhythm.ai.

Cookies

We use cookies and similar tracking technologies to collect and track information about your activity on our service. Cookies are small data files stored on your device.

We use the following types of cookies:

• Essential Cookies: Required for the operation of our service (authentication, security).
• Analytics Cookies: Help us understand how visitors interact with our service.
• Preference Cookies: Remember your settings and preferences.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.

Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services (LinkedIn, email providers, payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Children's Privacy

Our service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your personal data remains protected in accordance with this privacy policy.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: